Families who are caring for a person with a developmental disability, live in the community (not in a residential/group home), and are eligible for DDS services.
Family Support Center
Lifeworks Family Support Program
The Lifeworks Family Support Center offers a comprehensive menu of services designed to support individuals with intellectual and developmental disabilities and their families at every stage of life. Family Support provides services to individuals who are eligible for the Massachusetts Department of Developmental Services (DDS), live at home with their family, and reside in our coverage area. Our goal is to strengthen and sustain families by offering personalized guidance, resources, and a wide array of services that promote independence, community inclusion, and quality of life for individuals with intellectual and developmental disabilities.
What We Offer
SERVICES
Information and Referral
Provide information on a wide variety of services such as resources in your community, public benefits for which you may qualify, specialists, social and recreational opportunities, and other local, state, and national resources.
Service Navigation
Receive one-on-one help from a Lifeworks Family Support Coordinator to:
- Navigate public benefits and understand systems such as MassHealth, SSI, housing, and more.
- Access and facilitate necessary resources.
- Understand the transition-age process and what it means for your family.
Flexible Funding
A limited amount of funding may be provided on an individual basis, based on the unique needs of your family and the availability of resources.
Funds may be available to help with:
- Respite services
- Recreational and community activities
- Therapeutic services or adaptive equipment
- Specialized nutrition, medical, or communication needs
Funding is limited and based on individual needs, DDS guidelines, and availability.
ACTIVITIES AND EDUCATION
The Lifeworks Family Support Center offers a year-round calendar of engaging events, educational workshops, and networking opportunities for individuals with disabilities and their families. These offerings promote learning, wellness, community inclusion, and family connection.
Activities
- School Vacation Week Programs: A combination of family-inclusive events and drop-off programs.
- Parent/Caregiver Support Groups: Peer-led or professionally facilitated groups for sharing experiences and strategies.
- School-aged Programming: Activities that build friendships, independence, and self-confidence in a fun, welcoming environment.
Educational Workshops & Trainings
We offer in-person and virtual workshops on topics such as:
- Navigating MassHealth and Insurance
- Applying for SSI/SSDI
- Understanding Guardianship and Alternatives
- Transition Planning (from school to adult services)
- IEP Process and Special Education Rights
- Behavioral Supports and Positive Strategies
- Financial Planning for the Future
- Housing Resources and Planning
All workshops are free and open to eligible families. Pre-registration is required.
Individual and Small Group Consultation
Opportunities for families to receive information and guidance from professionals on common complex topics, such as:
- IEPs
- Public Housing
- Financial Planning
View upcoming programs and registration information (link to events page)
Join Our Email list to stay updated on new workshops and activities (link to form)
ELIGIBILITY
Individuals must be:
- Eligible for DDS Services
- Living at home with their family
- Reside in one of the 16 towns in our catchment area
TOWNS SERVED
Towns Served
- Canton
- Dedham
- Foxboro
- Medfield
- Millis
- Needham
- Newton
- Norfolk
- Norwood
- Plainville
- Sharon
- Walpole
- Wellesley
- Weston
- Westwood
- Wrentham
RESOURCE LIBRARY
Access helpful tools, applications, and guides in one place:
CONTACT US
For more information
Phone: 781-762-4001
(Ask to speak with someone in Family Support)
FAQ’s
What is DDS and how do I apply?
DDS stands for the Department of Developmental Services. You can apply for DDS eligibility by contacting your local DDS Area Office or speaking with a Lifeworks Family Support Coordinator for guidance.
What is flexible funding?
Flexible funding is financial assistance provided through DDS to support the unique expenses that are related to your family member’s disability. It can be used for respite care, adaptive equipment, community activities, and other services. Funds are limited and not guaranteed. Families should discuss this service with their DDS Service Coordinator.
Is there a waitlist for services?
Some services (especially those requiring staffing or funding) may not have any current openings. We will work with you to find interim resources or referrals if needed. Referrals for some services must come through your DDS Service Coordinator.
Do I need a formal diagnosis to get help?
Yes, for DDS-funded services your loved one must have a qualifying diagnosis and be deemed eligible through DDS. We can help you understand this process. We are happy to provide information and referral services, and access to our family trainings and workshops to any interested person.
Activities and Education Programs
Are the activities free?
Many of our family events, support groups, and workshops are free thanks to DDS funding. Some activities may have a minimal cost or require pre-registration.
Can siblings or extended family participate?
Yes! Many events are family-friendly, and we encourage participation from siblings and extended family members. This provides a wonderful opportunity to meet other families and connect with those in your community.
How do I register for an event or workshop?
Event details and registration links are sent out via email and posted on the events webpage. You can also call the Family Support Center for more information.
Do you offer virtual workshops?
Yes! We offer many educational sessions over Zoom to make it easier for families to attend from home.
What age groups do you serve?
We serve individuals of all ages with intellectual and developmental disabilities and their families—children, teens, and adults.
How do I get on your email list or request support?
Call the Family Support Center or fill out a contact form online to join our email list, register for events, or schedule a consultation with a Family Support Coordinator.
