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About Us

Our Mission

Advocacy, Empowerment, Opportunity

For over 70 years, Lifeworks, an affiliated chapter of The Arc of the United States, has been a leader in providing essential programs and services that support individuals of all abilities. Our offerings include adult day services, community residences, individual employment supports, social and recreational programs, and activities for individuals and families.

Lifeworks is guided by a volunteer Board of Directors and led by President & CEO Daniel Burke. With a team of nearly 500 dedicated professionals, we serve more than 2,300 individuals across Greater Boston and the communities of Norfolk, Bristol, and Middlesex Counties.

We are led by our Guiding Principles

  • Build collaborative partnerships with families, friends, and communities
  • Ensure a continuum of person-centered supports and choices
  • Advocate for the protection of human and civil rights
  • Develop and retain exceptional, supportive staff
  • Provide visionary leadership that is actively engaged in defining future standards of supports
  • Sustain sound stewardship to advance mission, financial, and organizational integrity
Agency Brochure PDF

Our History

The story of Lifeworks begins in 1954 with a group of courageous parents in the South Norfolk area who came together to advocate for their children with developmental disabilities. At a time when the prevailing advice from educators and medical professionals was to place children in state institutions, these parents—led by Ruth Holman, who hosted the group’s first meeting in her home—chose a different path.

This movement led to the founding of The Arc of South Norfolk (long known as SNCARC), which became part of The Arc of Massachusetts and later an affiliated chapter of The Arc of the United States—the largest human and civil rights organization in the world dedicated to people with disabilities. Leaders like Jane C. Smith and Bill Abel helped establish a legacy of advocacy that continues to this day.

From the beginning, The Arc of South Norfolk was at the forefront of the shift away from institutionalization toward integrated, community-based services. The organization was instrumental in advancing residential and employment opportunities in the community, and this spirit of advocacy remains central to Lifeworks today.

In 1972, the first employment training program—what we now call Lifeworks Employment Services—was launched. A year later, the landmark consent decree issued by Judge Joseph Tauro mandated the Commonwealth of Massachusetts to close state institutions and develop community-based options. In response, we opened one of the first community-based group homes in Sharon in 1975 and launched our first Day Habilitation program in 1977, located at the First Baptist Church in Westwood. That same year, we also established our Family Support Center to serve families across our twelve-town region.

As services grew and evolved, the Board of The Arc of South Norfolk created a second organization—Lifeworks—in 1989 to manage residential and employment services. Though Lifeworks and The Arc of South Norfolk operated as separate entities with their own boards, they remained closely connected and shared a mission. Over the next three decades, The Arc of South Norfolk expanded significantly, adding programs such as the Harbor Counseling Center, the Family Autism Center, the Autism and Law Enforcement Education Coalition (ALEC), and Community-Based Day Supports. Lifeworks also grew its footprint to include 19 residential homes, two employment centers, and two Day Habilitation programs.

In 2021, Lifeworks and The Arc of South Norfolk came full circle—merging to become one unified organization once again: Lifeworks, an affiliated chapter of The Arc. Today, Lifeworks serves more than 2,400 individuals and families across Greater Boston and the surrounding counties. Our team of over 400 staff remains committed to our mission of Advocacy, Empowerment, and Opportunity—ensuring that the people we support live full, meaningful lives in inclusive communities.

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